Tag Archives: customer-centric
THE BUSINESS OF HORSE RACING AND GOING AFTER THE SAME CONSUMER DOLLAR
By Hans Ebert @hanseberthk We’re coming to the end of 2017, and the next year doesn’t offer much hope for many industries that have coasted on their respective gravy trains without reading the tea leaves and seeing what the future … Continue reading
Posted in HAPPY WEDNESDAY, Hong Kong Jockey Club, Hong Kong Racing, Horse Racing, The horse racing industry
Tagged business, content, creativity, customer-centric, disney, Eracing, executive, happy wednesday, HK Racing, HKJC, Horse racing, Jack Ma, marketing, mcdonald's, merchandising, simonfuller, Trip Advisor, Twitter
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HORSE RACING: CUSTOMER-CENTRIC OR CONSUMER FRIENDLY?
by Hans Ebert It might sound silly, but for horse racing to be more than it is today, and much more than it should be tomorrow, it must be more than only about horse racing. It must be more than … Continue reading
Posted in Gai Waterhouse, Horse Racing, HORSE RACING AND SOCIAL MEDIA, JOAO MOREIRA, The horse racing industry
Tagged consumer friendly, customer-centric, Francesca Cumani, Frankie Dettori, Gai Waterhouse, Golden Horn, JAMES MCDONALD, Joao Moreira, The Racing Club, Treve, winning post, Zac Purton
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